10 am Friday 11th June
|Bridgette Sullivan-Taylor (University of Auckland)|
Digital resilience: the role of social media in the Whakaari/White Island Eruption.
How government actions related to prevention of and recovery from natural disasters are shaped by social media?
Today social media could be considered as a double-edged sword – helping to prevent or recover from life-threatening emergencies and disasters, but also exposing individuals, organizations and even nations to major threats and terrorism. Government agencies, emergency and business continuity managers all rely on social media during crisis to communicate to a range of communities. The effectiveness of social media for this purpose can be impacted by the role of non-official parties communicating with the same audiences via social media.
This project examines the role of social media in helping government agencies in NZ respond to the White Island volcanic eruption in 2019 based on the data collected from Twitter to determine how collective sensemaking occurs overtime by local and international audiences and their participation in social media platforms. These findings have implications for both policy and practice and in particular links government policy and media strategies and raises questions relating to tourism risk management in the NZ adventure tourism context.
For details on how to join the seminar – return to the 2020 Seminar series home page link